At Digipower, we stand behind our products 100% and we are here to provide the best and fastest service on the planet! If you are experiencing a problem with a Digipower product, please take a moment to read the information below and determine if your issue is covered under our warranty guidelines.
WARRANTY EXCHANGE REQUEST:
In order for us to issue a warranty exchange request, please provide the below information:
2) Full Name
3) Shipping Address
4) Phone Number
Please note that if you do not have the receipt, you would need to mail us the defective item (we do not cover shipping expenses), you would need to mail the item/s to:
Mizco International, Inc.
80 Essex Avenue East
Avenel NJ, 07001
Attn: Customer Service
30 DAY MONEY BACK GUARANTEE: (Only if you bought the item directly from our website)
We want you to be completely excited about buying our products. If at any time within 30 days of receiving your order, you are not 100% satisfied, you may return it to us for a refund. No questions asked. Any items damaged due to reasons not covered under warranty cannot be accepted back for refund under our 30 Day Money Back Guarantee. Also, associated shipping fees are not refundable.
NOTE: this guarantee only applies to orders placed on DigipowerSolutions.com
WEBSTORE RETURN INSTRUCTIONS:
If you bought your product directly from our website, and your are not satisfied with your purchase, please follow the below steps:
Request an RMA (Return Merchandise Authorization) number from Customer Support.
Package products along with a copy of the RMA form.
Write the RMA number on the outside of the box and send to the appropriate address based on your specific location.
Note: Please do not hand deliver your product to the RMA facility, even if you are local. These locations are not setup to receive visitors. Thanks!